Shipping policy

1. General Shipping Information:

  • At Bariatric Life Max, we partner with leading courier services such as DHL, FedEx, UPS and USPS to ensure your orders are delivered promptly and securely. Our goal is to provide you with reliable and efficient shipping options.

2. Processing Time:

  • Orders are typically processed within 9 business days. Please note that this time frame may vary during peak periods or due to unforeseen circumstances.
  • Once your order is processed, you will receive a confirmation email with tracking information.

3. Shipping Options and Delivery Times:

  • Standard Shipping: Delivery within 7-9 business days, depending on your location.
  • Express Shipping: Expedited delivery within 3-5 business days.
  • International Shipping: Delivery times vary based on the destination country and customs processing.

4. Shipping Costs:

  • Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Additional charges may apply for express or international shipping.
  • Free shipping is available for orders over $199, where applicable.

5. Tracking and Notifications:

  • Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on the DHL, FedEx, UPSor USPS websites.
  • You will also receive notifications regarding the status of your shipment, including when it has been dispatched, is in transit, and has been delivered.

6. International Shipping and Customs:

  • For international orders, customers are responsible for any customs duties, taxes, or fees that may apply upon arrival in the destination country. These charges are not included in the product price or shipping cost.
  • Please be aware that customs processes may delay the delivery of your order.

7. Shipping Restrictions:

  • We currently do not ship to. Please contact our customer service team for more information.

8. Lost or Damaged Packages:

  • In the rare event that your package is lost or damaged during transit, please contact us at info@bariatriclifemax.com within 3 days of the estimated delivery date. We will work with the courier service to resolve the issue as quickly as possible.

9. Contact Us:

  • For any questions or concerns regarding shipping, please contact our customer service team at info@bariatriclifemax.com or +1 786 8755564. We are here to assist you.